Dr. Podwall interviewed by Newsday in “Northwell Direct plagued with billing problems, health care providers say.”

Written By Vincent DeOrchis

By Lisa L. Colangelo @ Newsday

May 21, 2024

Doctors, therapists and other providers in the health care benefits plan for Northwell Health employees and their families said they have been hit with billing problems and months of delayed payments since Northwell switched its third-party administrator on Jan. 1.

Payments for appointments as far back as January haven't been received, or weren't received until April, some providers told Newsday…..

David Podwall, president of the Nassau County Medical Society, said Northwell should have done more to explain what happened.

“These practices are waiting on money from the Change Healthcare fiasco; they are waiting on HealthComp to fix their own problem,” said Podwall, a neurologist in New Hyde Park. “That is different from them being proactive and contacting practices and telling them how they will rapidly fix this issue.”

Vincent DeOrchis
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